The callout reads: By submitting this form and signing up via text, you consent to receive marketing text messages (such as promotion codes and cart reminders) from and Terms of Service. Be sure to replace the placeholder Privacy Policy and Terms of Service links with the corresponding links for your brand. This is to ensure that site visitors are aware that they are signing up to receive SMS messages when submitting your form. The Collect SMS consent option will automatically be selected, and a blurb regarding compliance will be added to your form. Once within the builder, drag a phone number block onto your form. Third-party signup forms can only properly send consent to Klaviyo if they are using the Lists API endpoint. If you're starting from scratch, peruse the Form Library to use one of our pre-built forms as a template. Using the Klaviyo Signup Form Builder, you can create a signup form that asks visitors to input their phone number, or you can add a phone number input field to your existing signup forms. In the following sections, we go over each of these options. Email banners (not available for branded sender IDs). ![]() Click-to-text forms (not available for branded sender IDs).Consent at checkout (for certain integrations only).Klaviyo signup forms, which you can use to target new and email-only subscribers.There are several options for collecting or syncing consent into Klaviyo: Methods for Collecting SMS Consent in Klaviyo In addition, you need to update any relevant legal documents, notably your terms of service and privacy policy, to detail how SMS consent will be handled.ĭouble opt-in is recommended for lists with SMS subscribers, as some mobile carriers require it if you are using SMS in your abandoned cart flows. Note that the text must mention SMS saying that the subscriber is agreeing to receive marketing messages in a general sense is not enough. SMS consent laws are strict, and not providing this type of disclaimer can result in fines. Wherever you are collecting SMS consent, you must display language clearly stating that individuals who sign up for SMS are consenting to receive text messages from your business. ![]() Simply giving you their phone number - or email - is not enough. This means that a subscriber must know exactly what they are opting into. What Counts as SMS Consentįor SMS consent to fully apply, you need express consent. You can also only collect consent where Klaviyo SMS is available. Before collecting or importing SMS consent, you must have already set up SMS.
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